General Conditions

These are the Terms and Conditions that apply to all services of SeedZone. These are the Conditions the customer has to keep to if he wants to make usage of SeedZone.com.

Art. 1 Definitions in these Terms and Conditions:

Products: All Products that SeedZone offers through online locations or physical store locations.

Conditions: The conditions in these Terms and Conditions and any changes SeedZone may make to them.

Terms: The terms on the payment or deposit made for reservations of products or gift cards.

Art. 1 Delivery of Ordered Goods
(1) SeedZone shall deliver the ordered goods to the address indicated by the customer in the order as soon as possible. Seed Zone shall be entitled to make partial deliveries. In case of undeliverable goods Seed Zone is allowed to send replacments in arrangement with the customer.
(2) The costs for the individual deliveries can be charged to the customer by Seed Zone in the respective amount shown. All risks of delivery shall pass to the customer upon delivery of the goods from Seed Zone to the commissioned distributor.
(3) Information on terms of delivery shall not be binding, unless Seed Zone has given an undertaking in writing to the customer in individual cases.

Art. 2 Payments
(1) The purchase price shall be due upon conclusion of the sale.
(a) Payment shall be made either by in advance by bank transfer, by credit card, or by debit to Seed Zone (in name of A.B. Dronkers BV) shall act in accordance with the customer's wishes regarding the mode of payment.
(b) Orders payable by bank transfer are kept open until the required amount is paid. In case the payment is not received within 14 working days the order has to be deleted and the customer will be informed that the order was cancelled.

Art. 3 Privacy
All personal information of the customers will be treated confidentially. This information shall only be stored and processed to such extent as permitted by the customer and in strict observance of relevant rules and regulations, such as the Federal Data Protection Act or the Information and Communication Service Act. The transfer of such information to third parties, who are neither involved in the performance of the contract nor affiliates of Seed Zone, shall be excluded.

Art. 4 Liability concerning Products
Seed Zone will not be liable under these Terms and Conditions for:

(1) any fault in the use of the available products;
(2) any defect in the products caused by the customer tampering with it, his negligence or failure to follow instructions;
(3) any loss or damage caused by Seed Zone or its employees or distributors in circumstances where:
(i) there is no breach of a legal duty of care owed to the customer by Seed Zone or by any of its employees or distributors;
(ii) such loss or damage which is not a reasonably foreseeable result of any such breach;
(iii) any increase in loss or damage results from breach by the customer of any term of these Terms and Conditions.

Art. 5 Changing the Conditions
Seed Zone will give the customer notice of any changes or additions. Seed Zone will not use this right to vary the terms of any special offer which applies to the customer and he has accepted during the term of the offer.

Art. 6 Right to transfer the Terms and Conditions and Third Parties
Seed Zone is allowed to transfer the rights or obligations under these Terms and Conditions to any other company, firm or person. Seed Zone can only do this if it does not affect customer's rights under these Terms and Conditions.

Art. 7 Law and geographical limits
These Terms and Conditions are governed by Dutch Law. Any disputes can be dealt with by the courts in the Netherlands that can lawfully deal with the case.

Privacy

We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Seed Zone and its divisions, brands and other Seed Zone companies. As a result, we have prepared this Privacy and Security Statement to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us at any of our Seed Zone store locations (the "Stores"), through Seed Zone websites (the "Sites"), or through our authorized service providers ("Service Providers").

The manner in which Seed Zone will collect, use, disclose and otherwise manage your personal information, are set out below;

Collection and Use of Personal Information

We may collect personal information that you provide us when you:
• Purchase, order, return or request certain information about our products/ services;
• Register with our Sites or participate in another feature, such as a bulletin board;
• Enter into a contest or sweepstakes or respond to one of our surveys; or
• Provide us with comments or suggestions.

We may also collect personal information about you from our Service Providers such as; Facebook, Twitter, Google, Etc.

Shopping at SeedZone.com: When you purchase products and/ or services at one of our Stores, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.

When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your bank or Credit Card number. We collect this information to help prevent fraud.

Online Registration: Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from Seed Zone.

Contests or Surveys: When you participate in a survey or enter a contest or sweepstakes at a Store, a Seed Zone sponsored event or through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from Seed Zone.

Privacy Preferences / Opt-Out: We have an on-line privacy preference page at https://www.seedzone.com/en/my-account where you can register or change your account preferences to receive or not receive marketing materials sent by phone, email and mail. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.

Information about Others: At our Stores, or on some of the pages on our Sites, you can submit information about other people and compose personalized messages to them. We consider the information you submit and the content of your personalized message to be a private communication between you and the recipient. Seed Zone will not use or disclose any information you provide about someone else for any purpose other than:

1. To ship the order and confirm delivery;
2. To identify or resolve technical problems or customer service issues;
3. To respond to claims that your personalized messages violate the rights of third parties;
4. To protect the rights or property of Seed Zone and its affiliates.

Your Suggestions: We use your feedback, suggestions, survey information and comments solely to monitor and/or improve the use and features of our Stores, our Sites and our product and/ or service offerings.

Disclosure of Personal Information

Personal Information Disclosure: Seed Zone will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.

Data Sharing for Catalog Mailings: Seed Zone will only share information with other Seed Zone websites so that you may receive future catalogs about products and services that may be of interest to you. If you prefer not to have your information shared with third party companies for this purpose, please see the section above entitled Privacy Preferences/ Opt-Out.

Companies that work with or on behalf of Seed Zone: Some of our operations, may be managed by affiliated companies. Also, if you purchase services from Seed Zone, these services can be provided by Seed Zone associates, and reputable local or national companies with which we contract to provide such services. In no event will these companies have the right to use your personal information for any reason other than to provide you with those specific services.

If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (Slooten Shipping, or other delivery companies we or you select). Our delivery service providers are prohibited from using your personal information for any purpose other than making the delivery.

Sale of Business: Seed Zone reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer.

Access to Personal Information

You may request access to the personal information that we have about you. As a registered user with our Sites, you can access your profile information at any time by:

1. Clicking on the "Log In" button at the top of any page on the Sites on which you registered, then
2. Clicking on the "My Account" button on the page header.

For further instructions on accessing the personal information that Seed Zone may have about you, please see the How to Contact Us section of this Privacy and Security Statement.

Additional Information about Our Sites

Visiting Our Sites: In general, you can visit our Sites without telling us who you are or providing us with any information. However, we do collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.

Cookies: Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.

Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.

Third Party Links: Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.

Seed Zone provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Seed Zone's endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Security of Personal Information

We will maintain the confidentiality of all personal information collected in our Stores, our Sites and from our Service Providers and will only disclose such information to employees and Service Providers who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

Security Measures on Our Sites

Secure Shopping: When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your personal information.

Seed Zone also takes the following measures to protect your personal information:
Passwords: To provide you with an increased level of security, online access to your personal information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Seed Zone will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Order Information: Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites. The most recent versions of Safari, Fire Fox, Chrome and Microsoft Internet Explorer® can support a secure connection and can be downloaded for free from their website respectively.

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure via our local security, Seed Zone cannot ensure or warrant the security of any information you transmit to us through your (un)secure internet connection.

Who We Are

Seed Zone is comprised of a family of companies and divisions brought together to provide you with a full suite of Cannabis related products. SeedZone

How to Contact Us

We want to assure you that Seed Zone is dedicated to protecting your privacy.

You can contact us or otherwise communicate your privacy concerns by:

• calling us at +31 (0)20 220 9000 
• faxing us at +31 (0)20 428 4110
• e-mailing us at mailto: customercare@seedzone.com
• accessing your registration information on our Sites
• writing us at the address below (please include your e-mail address and phone number with your correspondence along with the information needed to support your request):

Changes to the Privacy and Security Statement

December 18, 2016: Revised to identify the SeedZone companies covered by this Privacy Statement and to add a new method for registering or changing your marketing preferences and opt-out information.

Copyright © 2016 SeedZone. All Rights Reserved.